id88 Privacy Policy – How We Handle Your Personal Data

When you register foran account on id88, you provide us with personal details including your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to create and verify your account, ensure you meet the minimum age requirement of 21 years old, and comply with applicable regulations governing online gaming in the Philippines. We also collect your preferred payment details when you make deposits or request withdrawals, so that transactions can be processed accurately and securely. Any documents you submit for identity verification — such as a government-issued ID or proof of address — are stored securely and used solely for the purpose of confirming your identity. You are responsible for ensuring that all information you provide is accurate, complete, and kept up to date throughout your time as a registered player.

When you access the id88 platform — whether through a mobile browser or the downloadable app — we automatically collect certain technical data to help us operate and improve the service. This includes your device type, operating system, browser version, IP address, and general location data derived from your network connection. We also record your session activity such as pages visited, games played, bets placed, and time spent on the platform, which helps us personalise your experience and detect any unusual or potentially fraudulent behaviour. Cookies and similar tracking technologies may be used to remember your preferences and keep your session active between visits; you can manage cookie settings through your browser at any time. This automatically collected data is never used to identify you personally beyond what is necessary for account security and platform performance.

The personal data we collect is used primarily to operate your account, process deposits and withdrawals in Philippine pesos (PHP), verify your identity, and provide you with access to all games and features available on the platform. We may also use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional offers relevant to your activity on id88. Your data helps us comply with legal obligations including anti-money laundering requirements and responsible gaming regulations applicable to online platforms serving Filipino players. We analyse aggregated, anonymised usage data to improve platform performance, fix technical issues, and develop new features that better serve our community. We will never use your personal information for purposes that are incompatible with those described in this Privacy Policy without first obtaining your explicit consent.

id88 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share limited data with trusted service providers — such as payment processors, identity verification partners, and cloud infrastructure providers — who assist us in operating the platform, and all such partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required by law, court order, or regulatory authority to disclose your personal information, and we will comply with such requirements while taking reasonable steps to notify you where legally permitted. If id88 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. Any third-party links or integrations accessible through the platform are governed by their own privacy policies, and id88 is not responsible for how those parties handle your data.

As a registered player on id88, you have the right to request access to the personal data we hold about you, and to ask us to correct any information that is inaccurate or incomplete. You may also request the deletion of your account and associated personal data, subject to any legal retention obligations that require us to keep certain records for a defined period. If you have opted in to receive marketing communications, you can withdraw that consent at any time by updating your account preferences or contacting our support team. You have the right to object to certain types of data processing, including profiling for marketing purposes, and we will honour such requests promptly. To exercise any of these rights, please reach out to our support team using the contact details provided on this page, and we will respond within a reasonable timeframe in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable laws and regulations governing online gaming and financial transactions in the Philippines. Account records, transaction histories, and identity verification documents may be kept for a minimum period to satisfy anti-money laundering and regulatory audit requirements, even after an account is closed. id88 employs industry-standard security measures including data encryption, secure server infrastructure, and access controls to protect your personal information from unauthorised access, loss, or misuse. Our team undergoes regular training on data protection best practices, and we conduct periodic reviews of our security procedures to ensure they remain effective. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact our support team immediately so we can take appropriate action.

id88 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the features available on the platform. When material changes are made, we will notify registered players through the platform or via the contact details associated with their account, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you are always informed about how your personal data is being handled. If you have any questions or concerns about this policy or how your data is used, please contact our support team at support at id88.onl.